Refund Policy for Adstime.in

At Adstime (“we,” “us,” or “our”), we strive to deliver high-quality digital marketing services (including SMM, SEO, SEM, branding, and content creation) with transparency and accountability. This Refund Policy outlines the conditions under which refunds may be granted. By engaging with our services or using our website adstime.in, you (“Client”) agree to the terms below.

1. Scope of Refund Policy

This policy applies to payments made for services purchased through adstime.in or via direct agreements. It does not cover third-party fees (e.g., ad spend on Google/Facebook, domain purchases, or software licenses).

2. General Refund Policy

• No Refunds After Service Commencement: Once work on your project begins (e.g., strategy development, content creation, or campaign setup), no refunds will be issued.

• Cancellation Before Work Begins: If you cancel a service within 24 hours of payment and before work commences, a full refund may be granted upon request.

• Non-Delivery of Service: If Adstime fails to deliver the agreed-upon service due to technical or operational reasons, a prorated refund will be issued based on the undelivered portion.

3. Service-Specific Refund Terms

a. SEO/SEM/SMM Services

• Setup Fees: Non-refundable once strategy or campaign setup begins.

• Monthly Retainers: No refunds for partial months. If services are canceled mid-month, fees for the remaining days will not be refunded.

b. Content Creation

• Draft Approval: Once content drafts are approved, no refunds will be issued for revisions or final deliverables.

• Rejection of Work: If deliverables do not meet agreed specifications, we will revise them at no extra cost. Refunds are only considered if revisions repeatedly fail to meet requirements.

c. Branding Services

• Concept Approval: After a branding concept or design is approved, refunds are not permitted.

4. Process for Requesting a Refund

1. Submit a Request: Email contact@adstime.in within 7 days of the issue arising. Include:

   • Your full name and order/service details.

   • A clear explanation of the reason for the refund request.

2. Review Period: We will review your request and respond within 7 business days.

3. Approval & Processing: If approved, refunds will be processed via the original payment method within 10–14 business days. Transaction fees (if any) may be deducted.

5. Non-Refundable Situations

• Services already rendered or partially delivered.

• Costs incurred for third-party tools, platforms, or ad spend.

• Domain registrations, hosting fees, or software licenses purchased on your behalf.

• Services terminated due to Client violations of our Terms and Conditions.

6. Modifications to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on adstime.in with a revised “Last Updated” date.

7. Contact Us

For refund-related queries or disputes, email us at contact@adstime.in.